Warranty Policy

Alatin Window Tint Warranty Policy

Alatin Limited Lifetime Warranty warrants that so long your vehicle is under your possession, our tint films properties maintains it efficacy against cracking, peeling, fading, crazing, loosening, bubbling, delamination and demetallizing for a period of seven (7) years after installation. Warranty is deemed void if product has been contingent to improper care, neglect, mishandling, abuse, accident or film product choice.

 This Warranty is given to the original purchaser and is not transferable.

 Alatin shall not be held liable in tort or contract for any loss, injury, direct consequential or incidental damage, arising out of the use or inability to use this product. Alatin does not warrant glass breakage after the product has been installed.

 Alatin does not warrant against PUSPAKOM inspection. JPJ Warranty only applies to the original purchaser with ownership of the said vehicle, and is only applicable for product packages that comply with JPJ regulations.

Newly installed window tint films may have dimples, lumps, or slight bubbles when looking through it. On some occasions, the film may look milky or hazy in spots. All these are common in the process before the tint completely cures. It takes time for moisture from the application to slowly evaporate and diminish. All tint films require a curing time of up to 14 days depending on the current weather at that point of time, film type, and amount of air conditioner used.

**ABU Lite Series ( 3 Years Warranty )



Window Care Instructions.

Alatin tint films may be washed using ordinary car wash liquid. It is recommended to only wash your car thirty (30) days after installation. Abrasive cleaning agents or bristle brushes must not be used to avoid scratching the tint films. Sponges, squeegees and car cloth are recommended to be used with the cleaning solution. Do not tape or use other adhesives on the tint films, otherwise warranty is considered void


Alatin Coating Warranty

Alatin Coating covers 2, 3 or 5 years (depends on the package sold) for the date of installation towards the glossiness of the paint not less than 80% of a gloss checker reading. Every 6-month inspection is required to guarantee the warranty. The warranty shall become null and void if improper, negligent care or failure to maintain Alatin coating in accordance to the prescribed instruction. Alatin does not cover warranty on to areas which have sustained damaged due to accident, re-spraying or paint chipped before and after coating.

Warranty Limitation

  1. The car is painted after being coated with Alatin Coating.
  2. Damages resulting from external factors, such as soot and smoke, ash, tree sap, pollen, acid rain, chemicals, bird droppings, salt damage, stone chips, bug shells , water mark and animal excreta.
  3. If the car is re-sold to third-party user, the warranty will be terminated immediately.

Points to Remember

  1. Do undergo every 6 months to guarantee your warranty claim.
  2. Do not use a coarse cloth such as towels and rags to wash the car
  3. Do not use abrasives waxes or removable compound.
  4. Do not use dirty or sharp edges materials to clean the car.
  5. Do not use car machine washes.
  6. Do not use high pressure cleaner.


Alatin Paint Protection Film Warranty

For maximum performance of this product, it is recommended that care consistent with the Alatin specifications for the exterior surfaces be followed:

Allow a minimum of three days following installation for film to cure before washing or waxing your vehicle.

Following the minimum three (3) day curing period, frequent washing and waxing is recommended.

Your new film takes 30 days to fully cure and there may be some haze or condensation during this period.

Alatin warrants professionally sold and applied Alatin Paint Protection Film against cracking, bubbling or yellowing caused solely by defects in manufacture or materials, for a period of three years from the date of purchase of the Product. Warranty is valid only if the Product application was performed by Alatin authorize installer in accordance with application procedures and applicable law.

Vehicle surface repainting is not covered under this warranty irrespective of the reason for removal. The warranty coverage does not cover any defects other than those specified and is made solely to the original purchaser and may not be transferred. The warranty coverage is invalid if the PPF is subjected to abuse, improper care or use of abrasive or unapproved cleaning agents. The manufacturer assumes no liability for damage to film or vehicle resulting from improper care.

Alatin also disclaims any damages or stains caused by outsides forces other than products defects or abnormalities.